Privacy Policy

Policy Overview

Personal information is information that can be used to uniquely identify or contact a single person. Luso Electronic Products Ltd may obtain personal information about individuals when such individuals specifically provide such information to us; such as by purchasing a product, contacting sales,  requesting support, participating in a marketing/sales promotion or online survey, requesting marketing materials, and through various other means.

Luso Electronic Products Ltd respect your right to privacy. This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information.

Security

Luso Electronic Products Ltd maintains appropriate safeguards, consistent with industry standards, to ensure the security, integrity and privacy of personal information collected from individuals.

Amendments to the Privacy Policy

We may modify the Privacy Policy at any time. If the changes are significant, we will provide a more prominent notice by sending you an email notification.

Information We Collect and How We Use

Feedback Form

We keep form submissions for a certain period for customer service purposes and marketing purposes.

Email Subscription Form

We have Email Subscription Form on our website in order to collect your email address. Email addresses that are saved are also distributed to a 3rd party service: MailChimp. We are using MailChimp to keep your email in one place and send e-newsletters to you. You can review Mailchimp’s policy to know what information they collect.

Luso Electronic Products Ltd from time to time may employ a 3rd party marketing company to contact you under legitimate interest. Their privacy policy can be found here: https://www.marketmakers.co.uk/privacy-policy/

Our Representatives

We collect information, mostly the information on your business card, and information you provide to our representatives, in order to provide newsletters, technical supports, promotion activities, events, and product information to you.

Embedded Content From Other Websites

Articles on our website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our entire website uses Google Analytics. If you would like to know what information they collect, please review their policy.

How Long Do We Retain Your Data

In general, Luso Electronic Products Ltd will retain your personal data as long as it is needed for the respective purpose of data processing. Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data so that we can respect your request in future.

What Rights You Have

You can request access, correction, updates or deletion of your personal information. You may unsubscribe to our e-newsletter by clicking on the “unsubscribe” link located on the bottom of our e-mails, updating your communication preferences. When you are under GDPR regulation, to exercise any of these rights you can get in touch with us using the details set out below. If you have unresolved concerns, you have the right to complain to an EU data protection authority where you live, work or where you believe a breach may have occurred.

Contact

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at sales@lusoelectronics.com.